Privacy & Security

This policy explains how Harry's Entertainment N.V. ("we", "us"), operator of the website harrys.bet under Curaçao licence 8048/JAZ, handles the personal data of its visitors and customers.

Information Gathering

We process the following categories of personal data:

Identity details, such as your name, date of birth, nationality and the documents you provide to verify your identity.
Contact details, such as your postal address, email address and telephone number.
Account details, such as your username, password and account settings.
Financial details, such as the payment methods you use, transaction records and information needed to process deposits and withdrawals.
Activity details, such as your use of our services, your bets and games, and your communications with us.
Device and connection details, such as your IP address, browser type, device type and the pages you visit on our website.

We collect this data directly from you, through your use of our website and services, and from your correspondence with us.

Data Usage

We use personal data only where necessary and for the following purposes:

To create and manage your account and to provide our services.
To verify your identity and age and to confirm that you are eligible to use our services.
To process payments, deposits and withdrawals.
To prevent, detect and investigate fraud, money laundering and other unlawful activity.
To meet our legal and regulatory obligations.
To respond to your enquiries and provide customer support.
To maintain, evaluate and improve the operation and safety of our website.

We do not use your personal data for purposes that are incompatible with those described above.

Security Measures

We apply technical and organisational measures intended to protect personal data against loss, misuse, unauthorised access, disclosure and alteration. These measures include:

Encryption of data transmitted between your device and our website.
Restricted access to personal data, limited to staff who need it to perform their duties.
Confidentiality obligations for staff and service providers who handle personal data.
Regular review of our systems and procedures to identify and address weaknesses.

No method of transmission or storage is entirely secure. We therefore ask you to keep your login details confidential and to inform us promptly if you suspect unauthorised use of your account.

Your Rights

You have the following rights regarding your personal data:

Access: you may ask for confirmation of whether we process your personal data and for a copy of that data.
Rectification: you may ask us to correct personal data that is inaccurate or incomplete.
Erasure: you may ask us to delete your personal data, unless we are required or permitted by law to retain it.
Portability: you may ask to receive the personal data you have provided to us in a structured, commonly used and readable format.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before acting on your request.

Contact

If you have questions about this policy or about the handling of your personal data, please write to us by email at [email protected].